Unwanted voucher attached to my Electricity Bill payment and deducted amount wide order no 6333582596.

• 2018-10-29 02:05:35
•  408k Views
• RATED 1

I have paid my electricity bill of Rs. 1000/- through Paytm wide order no 6333582596 dated 21-10-2018, But when I select for cash back with this purchase (which was displayed during my purchase) another voucher of Rs. 1000 was attached and deduction done of Rs. 2000/- from my account. I complaint about this several times to Paytm Care, but they said it is non refundable deal. However I have never been asked to check this purchase without certifying any T&C the voucher is attached to my electricity bill payment. I have no need of this voucher of Uber and I am asking to cancel & refund of my amount but no action in this regard by Paytm. In one mail it is tell by Paytm resolved & refunded but no refund provided so far. As per attached file Paytm claimed that they have refunded & resolved (as per attachment) but no refund get so far.