We ordered 1 sofa cum bed on 3 rd July 2018. The promised delivery date was 12 August . After vigorous follow up with a guy named Deepesh Gohil finally it was delivered on 24 August. Their assembly guys came 2 days later only to find that the bed trolley was broken during shipment. I immediately reported the matter to wooden street sales team with pictures of the damaged item received. First they assured me that it will be repaired..but no action was taken by them. I also posted my issue to their grievance department and eventually requested the owners named virendra and lokendra Ranawat to get my damaged purchase repaired but in vain. Now they have stopped replying to my emails. I paid 47000 for that bed and they shipped a damaged product which I don’t know what to do with. Please avoid purchasing from them, they don’t care about their customers problems. If any one want details about my issue , I can provide with pictures and screen shots of my conversations with WS support team. I am repenting being their customer....don’t want anyone else to suffer. Thanks
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