ABSOLUTE WORST COMPANY AND CUSTOMER SERVICE

• 2019-04-01 05:30:05
•  740k Views
• RATED 1

I ordered from Femme Luxe 3/6/19 spending about $130. Received my items in a good amount of time and the minute I opened them, I had seen that they were of poor quality. They looked great online but in person, it was terrible. I immediately returned the items the next day. They stated on their website to send them back to the Manchester address. I live in NYC so I did exactly as the website said. It is now April 1st and I have not received ANY REFUND at all. I emailed customer service and the woman tells me that I was supposed to send to a Jersey address but now where on the website does it state that. This company will send you shitty clothes and take your money. Customer service is out the window and they don’t give a fuck about whether or not you get your refund. They are a piece of shit company and I will continue to reach out until I receive my refund from them.